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Welcome to eRMA Online System

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AXIOMTEK's eRMA online service offers our valued customers a real-time RMA experience. Customers can access the eRMA page to obtain the most updated information on their repair status. Additionally, test reports and tracking information is at your fingertips as well! This 24x7 service was designed to be simple to use and accessible by all.

If you don't have a user ID and password to login to the AXIOMTEK eRMA system, please click Online Register to apply.Before you begin, Please check User Manual for more information.


Warranty & RMA Policy

Subject to the terms of this clause AXIOMTEK provides the RMA service to the customers that:

1. Warranty

  1. AXIOMTEK's products which are designed and manufactured are free of defects in design, materials and workmanship that materially affect their performance for a limited period of time from the date of delivery (the date AXIOMTEK ships the products to customer) as following:
    1. System and Board Level Product: 2 years (Important Notice:Note 1)
    2. Panel PCs and Monitors : 2 year
  • For the customers who require extended warranty, we offer services at additional charge.

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Help Desktop

Address :   No. 432, Gongguan Rd; Beitou District, Taipei City 112,Taiwan (R.O.C.)
E-mail :   rma@axiomtek.com.tw
TEL :   886-2-28930188
FAX :   886-2-28953010

AXIOMTEK Co., Ltd.